Start Shift

Users will be prompted to enter their starting shift balances the first time they log in after the previous shift was closed. The shift balances cannot be modified after they have been entered, and so the associate will be prompted to confirm their balances before proceeding. The start date and time will be captured and associated to the user for that shift. When a user with the Stay_Cashier permission logs in to Stay, they will be prompted to start their shift by entering the required details in the Start Shift screen.

Refer to the following table to enter details in the Start Shift screen when starting a shift:

Field

Description

Cashier Name

Displays the username of the cashier logged in to Stay.

Cash Drawer

Select a cash drawer from the drop-down list. This field is mandatory. If a cashier is sharing a drawer, starting balances are not required; users can proceed to save, and other input fields will be disabled.

When cash drawers are not configured in the Cashier Setup section and a cashier tries to start their shift, they will be displayed the following message: No cash drawers found for this property. Please configure under cashier setup to start your shift.

Use Denomination Tracker

  • When this checkbox is selected, the denomination table will be displayed for entering the count for each denomination and the Cash Total field becomes non-editable displaying the total as per selected denominations. Users can select the individual denomination and enter the count per denomination.

  • When this checkbox is deselected, the denomination table will be hidden and the Cash Total field becomes editable, and users can enter the Cash Total amount manually.

The property can configure whether the denomination tracker must be made mandatory or not. If the property decides to use the denomination tracker mandatorily the Use Denomination Tracker checkbox will not be displayed in the Start Shift screen and users will be forced to use the denomination tracker always.

Cash Total

  • When the Use Denomination Tracker checkbox is selected, based on the selection of the individual denomination and the count per denomination entered, the amount will be auto calculated and displayed in this field.

  • When the Use Denomination Tracker checkbox is not selected, users must enter an amount in this field.

Other

This is a multi-select drop-down list of all other payment methods that are of the Cash payment class other than the Cash payment method itself. Users can select the preferred payment methods and enter the starting balance for each method.

Other Total

Displays the sum which is auto calculated for all other payment methods of the Cash payment class entered by the user. This field cannot be edited.

Foreign Currency

  • When the checkbox is enabled, a drop-down list with all currencies is displayed and users can select the preferred foreign currency and enter the value of the starting balance in local currency.

  • When the checkbox is disabled, the option to select a foreign currency and enter the value of the starting balance will be hidden.

To add more foreign currencies to the Start Shift screen, users must click the add button.

To delete the foreign currencies from the Start Shift screen, users must click the delete button.

Foreign Currency Total

Displays the sum of all amounts in the local currency entered for every foreign currency selected. This is a non-editable field.

A screenshot of a computer

Description automatically generated

When a user tries to start their shift beyond the configured cash limits, they are required to obtain approval from the supervisor. Users with the Stay_Cashier_Approval permissions can approve a cashier to start the shift even if the maximum cash limit during sign in has exceeded. For this, the Exceed Cashier Shift Limit pop-up screen is displayed that allows supervisors to authenticate themselves with their credentials. If credentials are incorrect or the user does not have sufficient permissions the following message is displayed: User does not have the required permission.

When the feature setting is enabled and the option to track shifts is enabled in the Cashier Setup for the property, cashiers will be restricted from making cash payments without starting their shifts from the following sections in Stay:

  • Booking flow

  • Folio in reservations

  • Scheduled deposits

  • Groups folios

  • Checkout Deposit Policy

  • Cancel Reservation Cancellation Policy

  • Batch Operations: Check-In, Settle, Checkout Folio, Deposit Dues

  • Front Desk Pantry

  • Night Audit - Collect Deposit, Cancellation/No Show has Cancellation

  • Company Accounts

  • House Accounts

  • Rooms Management Lost & Found Shipper Details

  • Estimated Charges Collect Deposit Due

  • Group Deposit Due Collect deposit due